Service Execution Manager (f/m/d)

At PALFINGER, we have been lifting goods to a new level for over 90 years – with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions.

PALFINGER MARINE, an integral part of our organization since 1992, offers complete deck equipment solutions and lifesaving appliances to various maritime industries. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

The Service Execution Manager (f/m/d) – MHS will primarily oversee our daily service execution activities. The ultimate responsibility of this role is to increase operational efficiency in service & operations within the After Sales Department by implementing successful management of labor, productivity, quality control, and safety measures.

This role enhances operational procedures, systems, and principles in areas such as information flow and management, business processes, and reporting. It also identifies opportunities to expand systems and improve efficiency. The role includes supervisory responsibilities in accordance with company policies and applicable laws and provides support to Service Engineers during missions, ensuring quick and efficient responses to technical support issues.

Our ideal candidate should have a university degree and at least 5 years of experience in operations & services and managerial roles. Strong analytical skills are required, and experience in Supply Chain Management, Finance, Sales, and Project Management is an advantage, as well as technical knowledge of marine equipment. Fluency in English is required.